In the beginning… the phone caller, Rachel, had seemed innocuous enough… her robo-message first offering a lower credit card interest rate and, next, presenting the options of pressing #1 to talk to a live operator OR pressing #3 to be removed from her calling list.
Since I generally do my damnedest not to carry a credit card balance, I knew I’d not likely qualify for that rate reduction. So… logically… I pressed the #3.
Silly me! I had naïvely taken at face value that businesses believe that time is money… i.e., they don’t want to waste time dealing with folks who don’t want to do biz with them. One of the biggest mistakes I had every made in my life! Unbeknownst to me…
I had just signed the death warrant to my peace of mind.
You see, the way this all works is pressing #3 will NEVER remove anyone’s phone number from their list… it merely confirms that they’ve reached someone who they can hound to death… till death do us part!
I’ve even tried pressing the #1 to calmly explain to these live, brain-dead, scammer operators that I have no balance… to plead with them to delete my phone number from their list.
Most of them just hang up. However… there was this one operator who, amidst her wicked laughter, snottily assured me that I’d now be getting even more calls! And, while it is her biz to scam and lie… in this one and only case… she was not lying…
They’ve now stepped up their barrage to the point where I am getting up to three calls per day, every business day and sometimes even on Saturdays. By my calculation that amounts to approximately 500 times per annum… all of this needlessly, pointlessly wearing out both my nerves and answering machine.
Of course, Rachel has been retired for sometime now… BUT… her “sisters” Bridgette and Carmen have both been all gung-ho about filling in her robo-shoes.
Which all begs the questions…
1. WHY are they doing this to hundreds of thousands of us who will never do biz with them?
2. WHAT part of our collective, monosyllabic, two letter word, NO, do they not understand?
3. HOW could our hanging up hundreds of times per year NOT clue them in that it’s time to stop calling?
4. HOW can they ever expect to do biz with anyone who loathes them? I cannot speak for all… but I never patronize any establishment which flat-out disrespects me.
5. WHAT the hell else could possibly be in it for them… other than their being sadists who get off on inflicting psychological torture?
Folks, I used to work in the service industry. I had met customers on a daily basis for three decades. In all that time, no superior of mine (and I’ve had many) had ever needed to explain to me that no one can ever successfully force customers into buying.
And even if a salesperson, somehow, ever did manage to force the sale, there’s always a high price tag attached. Eventually, customers will resent you to the point of either returning ISO a refund or never coming back to buy from you again.
Getting back to the here and now… since directly dealing with these robocallers has not stopped their harassing calls…
I’ve taken the following steps…
I’ve confirmed that I am still up to date on the U.S. Government Do Not Call Registry. Of course, that is meaningless to any robocaller, who is barely operating within the law in the first place.
I’ve complained to my phone company. They’ve tried some call blocking technology… all to no avail.
My phone service provider has offered to change my phone number… but I’ve opted out. I asked them how that could even work when these callers have automated tech that, in a short time, can dial every possible permutation of the 0 – 9 digits? I mean… sooner or later Rachel, Bridgette and Carmen would find me all over again.
I’ve considered cutting the cord on my landline and sticking with my cell… but even get these calls on that device. Furthermore, cell service is not as reliable. I think back to the summer of 2003 when the power-grid crashed blacking out most of the eastern U.S.… and that, of course, had taken out the cell towers, too.
I tried passive resistance by shutting down my answering machine and not picking up my phone… for over one month. At first the phone would ring a dozen or more times, each call. Well… eventually… my phone’s ringer and I did get some much-needed relief and rest.
But… I had no sooner concluded that they had given up on me… no sooner declared victory re my own private war against these telephonic terrorists when… within the very first hour after reengaging my answering machine… the very first recorded message was from them.
Folks, I’ve reached the point of frustration and desperation…
…going so far as to, in one instance, pressing the #1 to swear at the scammer! And guess what? That bastard gleefully stayed afloat in my “sea of blue”.
And so… Bridgette and Carmen continue to “feel” their relentless, fatal attraction to me. These days… I don’t even say “hello” anymore when I pick up my phone’s handset. As soon as I hear one of their names… I hang up.
To get real, here, about the only things about that damned landline (which are still mine) are the monthly bills… which means I am actually paying for my own torture…
And that… folks… has thoroughly nasty ring to it.